I have been using an Apricorn Padlock DT 3.0 drive on my system for over a year. Under Windows 7 Pro SP1, it worked flawlessly, but ever since my upgrade to Windows 10 Pro it has started locking after nine minutes of inactivity. I suspect that the USB 3 port is somehow being deactivated (or something) and causing the drive to think it has been disconnected which would cause it to lock automatically. For any that don't know, this is a hardware encrypted drive that has its own keypad to enter the unlock key. Once connected to an active USB port and unlocked, it should remain unlocked until the USB port is deactivated and/or the drive is disconnected from the port (or powered off, of course).
Aegis Padlock 3 - Apricorn. Www.apricorn.co 5 Aegis Padlock button panel The “Cancel” button can be used to:. Cancel current operation. Return to the previous step when you knowingly entered a wrong password. Exit the Admin Mode The button can be used to access the Aegis Padlock and it can also be used.
Since all of the hardware is the same, this can only be a Windows 10 issue, especially since the drive worked just hours before my upgrade when I backed up my important documents to it. I've tried all of the power management settings I could find, including the USB 3.0 Low Power Mode settings (and I needed to get into the registry to make those visible). I disabled powering off the hard drives, USB 3.0 LRM and USB 2.0 Selective Suspend, but no matter what, Windows 10 is causing the drive to think it needs to lock after 9 minutes of inactivity.
I really, REALLY, REALLY hope someone can help with this critical issue!
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